The Student Technical Help Desk is available to assist you with questions pertaining to: Blackboard • Browsers • Educator • Library Services • Online Services • Wireless (on campus)
Help can be obtained through a variety of options:
Instant Chat
Toll free number
Email
Portal
This article at College News has some great tips on how to protect your computer.
Remember that this blog, like most blogs, is a public environment that can be read by anyone. We love hearing from you so please post comments but be careful about posting information that you would not want public.
Leave us a comment here on the blog. We will respond or maybe even adopt your question as a new blog post.
Check out the new FAQ posted on our web page about problems with IE7 and Blackboard http://www.oaklandcc.edu/dl/faq.htm#IE7
See all of the FAQs for students at http://www.oaklandcc.edu/dl/faq.htm
Your last chance to take part in Distance Learning Orientations for the Summer II 07 semester in Blackboard and Educator will be at the Highland Lakes and Orchard Ridge campuses tomorrow (7/3) from 9:00am till12:00pm and then 1:00pm till 4:00pm.
Check the schedule on http://www.oaklandcc.edu/DL/orientations.htm for room numbers at each campus
These orientations are on a walk-in basis and free of charge
For Summer II 07 Semester
Distance Learning Orientations for Blackboard and Educator will be held at the Auburn Hills, Royal Oak, and Southfield campuses from 9:00am till12:00pm and then 1:00pm till 4:00pm.
Check the schedule on http://www.oaklandcc.edu/DL/orientations.htm for room numbers at each campus
These orientations are on a walk-in basis and free of charge
Cant make it? We will have orientations on 7/3 at the Highland Lakes and Orchard Ridge campuses.
For Summer II 07 Semester
If you are new to distance learning or if you would just like an overview of the Blackboard and Educator course management systems that you will be using, come to a student orientation at any of the campuses. The sessions are drop-in so you don't need an appointment but you will need to come in on the days that they are offered. Check out the schedule at http://www.oaklandcc.edu/DL/orientations.htm
In many cases, attending an orientation session is voluntary. However, please check with your instructor and inquire if participation is mandatory for your class. Please also note that your instructor may have an orientation to the course that is different from these orientations.
If you are unable to attend an on-site orientation, we also offer an online version that is available at your convenience. Simply log-in to your respective CMS and you will see the Student Orientation course already listed.
We seem to be getting a lot of comments on the password post that was posted on May 14th. In all of these comments folks are asking for new Blackboard passwords. You can not ask for a new Blackboard password in the comment section of this blog.
If you have forgotten your Blackboard password you must fill out the form at http://www.oaklandcc.edu/bb/support/password.htm and your password will be reset.
If you have never been issued a Blackboard or Educator password then please speak with your instructor.
Hopefully this clears up any confusion. If you are still confused please leave a comment here and tell us how we can help you.